AI marketing agency

    How to choose a competent AI marketing agency

    Seven questions to ask before signing, to distinguish an AI marketing agency that delivers customers from one that has simply added "AI" to its name.

    6 min readUpdated on 05/10/2026

    7 questions to ask before signing

    Ask what the AI automates, who owns the ad account, how quickly leads are contacted, who books the appointments, what is included in the reports, whether training is provided, and what the contract terms are.

    • Concretely, what does the AI do on a daily basis?
    • Will the campaigns run on my own ad account?
    • How many seconds does it take for a new lead to get a response?
    • Who books the appointments and where are they managed?
    • Which metrics are included in the reports and how often are they sent?
    • Are scripts and training provided for my team?
    • What is the contract length and how do I opt out?

    Evidence to request

    Request a full workflow demo and case studies showing spend, leads, and appointments for the same period.

    A credible case study includes budget, timeframe, leads, appointments, and sales. Percentages without context or logos without figures are not enough.

    Green flags and red flags

    Green flag: your own account, instant responses, simple reporting, and clear pricing. Red flag: budget bundled into the fee, long contracts, and leads delivered via Excel.

    What to look for when choosing
    AspectGreen flagRed flag
    Ads accountIn your nameOwned by the agency
    ContactManaged via AI chatList to call back
    PriceClear fee + separate budgetOpaque package
    ReportingAppointments and cost per appointmentImpressions and likes only

    Frequently asked questions

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